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Enhanced Export FAQ

Export doesnt render or I get "Automation server cant create object" in IE

The browsers needs to have the settings “Initialize and script ActiveX controls not marked as safe” enabled
This is the steps to :

  1. From the Internet Explorer Tools menu, select Internet Options.
  2. Click the Security tab.
  3. Click Custom level...
  4. In Security Settings, under ActiveX controls and plug-ins, navigate to Initialize and script ActiveX controls not marked as safe, and select Enable.
  5. Click OK. A Warning popup appears.
  6. Click Yes to verify the changes you made, then, in the Internet Options window, click OK.

Why can't I copy export every template to Excel?

The HTML support in office is quite basic, and Excel simply don't understand modern HTML. Then designing templates you have to choose between optimizing for layout or optimizing for exporting to excel.

Excel prompts me "The file format and extension of ... corrupted or unsafe..."

The prompt/message from Excel is dependent on a client setting in excel called Extension Hardening.
You can turn it of by updating your local registry under

HKEY_CURRENT_USER\Software\Microsoft\Office\[OfficeVersionNumber]\Excel\Security\ExtensionHardening=0
Please refer to https://support.microsoft.com/en-us/kb/948615 for a more detailed description

Excel starts but doesnt open a new window/the file

Yet another of Excels "security" features, if you have installed KB3115262 Excel by default blocks you from opening files originating from Internet.
To allow Excel to open files originating from internet :

  1. Open Excel Go to File Options
  2. Click Trust Center -> Trust Center Settings
  3. Go to Protected View. there are 3 options that shows
  4. Uncheck the first option that reads -- "Enable Protected View for files originating from the Internet"

Word shows me a File Conversion dialog then opening files from enhanced export

Its a word setting that controls the mandatory display of the conversion dialog.
This is the steps to disable it:

  1. Start Word and navigate to File/Alternative
  2. The following form shows.
  3. Go to Advanced section and uncheck the setting Confirm file format conversion on open

Picture doesnt show in Word

In general pictures are treated as linked items in tfs/vsts and Enhanced Export. For TFS On-prem it should work, provided that the word and the user have access to tfs. For VSTS it's a lot trickier because VSTS requires an authentication that Word doesn’t support.
In the PRO version of the extension, I’ve added the capability (amongst many other improvements) to export the images embedded in the file.
Other possible work arounds is - if you need to distribute a document with embedded pictures:

  1. Do the export as usuall
  2. Print the export to a PDF
  3. Start Word and open the PDF file, Word will now convert the PDF with embedded images to a word document.